2022 AHF Annual Conference - Keynote Speakers

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Recordings & Handouts

As a chef and restaurateur, Michael Lomonaco knows that while there is no single “recipe

for success,” there are certainly key ingredients that need to be present in each and every

one. Through his years of dedication and innovation in his restaurants and in the hospitality

industry as a whole, Michael’s well-established reputation for thoughtful leadership is based

on inclusiveness and kindness. His firmly held belief that enabling others to develop their own

goals and harness their “inner entrepreneur” propels businesses from merely surviving to

thriving achievement. His commitment to “doing the work” shows through his engagement in

mentorship and his support of his industry and community.

Learning Objectives:

How best to incorporate inclusiveness and kindness into their daily leadership style
How to encourage employees to develop personal goals
How to foster an environment of entrepreneurship within their culinary and foodservice teams

Join Doug as he shares fresh perspectives on staging personal and memorable experiences for

your team, your customers, and your patients. Twelve principles will be shared to inspire you

and challenge you to change the world! You’ll be invited to identify the main principles that you

will bring back to your organization and implement with your team immediately. In this session,

you’ll learn the difference between experience by design and experience by default and you’ll

capture fresh perspectives for your food program moving forward.

Learning Objectives:

Identify trends in the food industry that can help the rest of your organization
Learn why patient, customer, and employee satisfaction are not satisfactory
Discover the #1 thing you can do to differentiate your organization’s food program in the healthcare industry
Discuss the ROI of warm blankets and hot chocolate

Who you are, what you hold dear, what upsets you, and what underlies your decisions as a

leader are all connected to your personal values. The missed opportunity is, most people never

take the time to learn what those precious and powerful intrinsic things are! In this session you

will have the opportunity to do an introspective reflection on your very own personal values, and

recognize how they influence your personal and professional endeavors including overcoming

the current staffing crisis. You’ll learn practical strategies you can implement immediately to

apply these values in your daily routines, allowing you to use them as a driving force and a

personal true north star.

Learning Objectives:

Determine your top 10 personal values
Understand why living a values-driven life is crucial for both person and professional endeavors
Identify ways to live your values on a daily basis