Caregiver Retention - Your Focus Determines Your Results
This webinar is jointly presented by AHF and the Management in Food and Nutrition Systems (MFNS) to present this upcoming webinar.
Healthcare Food and Nutrition Services has a long and problematic history of high staff turnover. Our departments are seen as an entry level into healthcare professions, are difficult and dangerous work environments, are highly competitive with the hospitality industry, and require a higher level of food and nutrition knowledge to deliver medically tailored services. For decades we’ve been focused on staff recruitment and turnover with lackluster results. Robin Aufdenkampe, Assistant Vice President Nutrition Services and Katie Fox, Human Resources Director, with Intermountain Health, will share a success story that didn’t require expensive consultants, overhauling organization structures, or dramatically increasing compensation. Answers and solutions lie in two areas: 1) goal and metric identification and 2) what, how, and when we communicate to our staff and teams. Shifting perspective and having different conversations can make all the difference in staff and team engagement and retention.
Healthcare Food and Nutrition Services has a long and problematic history of high staff turnover. Our departments are seen as an entry level into healthcare professions, are difficult and dangerous work environments, are highly competitive with the hospitality industry, and require a higher level of food and nutrition knowledge to deliver medically tailored services. For decades we’ve been focused on staff recruitment and turnover with lackluster results. Robin Aufdenkampe, Assistant Vice President Nutrition Services and Katie Fox, Human Resources Director, with Intermountain Health, will share a success story that didn’t require expensive consultants, overhauling organization structures, or dramatically increasing compensation. Answers and solutions lie in two areas: 1) goal and metric identification and 2) what, how, and when we communicate to our staff and teams. Shifting perspective and having different conversations can make all the difference in staff and team engagement and retention.