As Gen Z becomes an increasingly prominent segment of the healthcare foodservice workforce (projected to account for 30% of the workforce by 2030), leaders and managers must develop a deeper understanding of this generation to effectively recruit, engage, and retain them. This webinar explores who Gen Z is, what shaped them, and how their unique motivators, communication styles, and mental health challenges translate into specific workplace behaviors.

Attendees will move beyond common stereotypes to gain practical, evidence-based strategies for training and engaging with Gen Z employees. Actionable takeaways include using short, modular training formats, building a feedback culture that feels like coaching rather than criticism, connecting daily work to meaningful outcomes, and identifying and nurturing Gen Z leadership potential early. The session will introduce two main frameworks: PERKS (Preferences, Expectations, Requirements, Keys to the Heart, and Salary) for retention conversations and the ALEG model (Ask, Listen, Empathize, Guide) for delivering effective, non-defensive feedback.