Revamping Patient Meal Service Offerings to Increase Patient Satisfaction
During this webinar, hear from Bryan Medical Center’s Executive
Chef and Director of Nutrition and Dining Services (NDS) discuss how patient
satisfaction leads to clinician satisfaction when practicing at their facility.
Over the last several years, they have
worked to tweak their patient meal offerings and have learned what works and what
doesn’t for their patient populations. They have also learned the importance of
involving patient care floor staff so that they can describe/recommend
selections to their patients. Additionally, they have found that by having NDS department
hosts interact with many of their patients in the menu selection process, they’re
not only able to describe the various menu options, but also deliver feedback
from the patients back to the Chef and production staff. The speakers will also
discuss the value they’ve found in exploring cutting edge foods and recipes
that can be exciting for the consumer as well as support the local economy and
have a positive environmental impact.