George has a proven track record of success, particularly in Support Service Management. His diverse background touches on many healthcare support service, operational and ancillary areas. Over his career, he has built successful patient and customer centered services while maintaining optimal scales of sustained efficiency to deliver optimal performance for stakeholders and customers alike.

George has served Trinity Health for nearly 20 years in a variety of local, regional and national leadership capacities. Under his leadership, George’s vision of leveraging scale to develop a national Integrated Support Services solution leveraging Trinty Health’s size, scale and talent was realized. In 2015, Trinity Health’s insourced Integrated Program (Hospitality Services) was developed, incepted and launched, supporting ancillary support services such as Food & Clinical Nutrition, Security and Environmental Services.

Today, the program supports operations in over 50 acute care hospitals with managed volume exceeding $350 million dollars. Since inception, the Hospitality Services Program at Trinity Health has exceeded targets for improving OPEX performance and guest satisfaction while leveraging Trinity’s size and scale to realize scale and efficiencies, improving financial and operating performance.

Stefanie McGuirl, MPH, serves as the Senior Director of Guest Services and Patient Experience Operations at Banner Health, where she plays a vital role in enhancing patient care in the acute care hospitals and ambulatory clinics, across 6 states. With more than 12 years of experience in leadership within the healthcare field, Stefanie combines her expertise in public health with a deep commitment to improving the patient experience. As a leader supporting the Guest Services teams across Banner Health, Stefanie spearheads initiatives driving innovation, standard practices, and excellence in food service operations.

Kim has consistently demonstrated a strong commitment to operational excellence and leadership throughout her career. Her expertise spans capital equipment procurement, supply expense reduction, operational supply chain support, and both strategic and tactical sourcing. With a proven track record of driving process improvements, Kim has been instrumental in optimizing supply chain operations, particularly within the healthcare sector. Her deep understanding of industry dynamics and regulatory requirements has allowed her to effectively navigate and address the unique challenges faced in healthcare supply chain management.

Beyond her professional achievements, Kim is also actively involved in her community, contributing to various initiatives and endeavors that extend her impact beyond the workplace.